Oona Ka is Oona Insurance’s nationwide network of accredited repair shops. When you choose an Oona Ka Repair Shop, your motor repair claim is handled faster and with added benefits so you can get back on the road sooner, with less stress.

Oona Ka Repair Shops

How it works

Step 1
Report Your Claim

File vlaims the way you like 1) File your claim online 2) email us at maclaims@oona-insurance.com.ph or 3) call 02-88764400 anytime

Step 2
We’ve Got You Covered

We’ll connect you with an Oona Ka repair shop and arrange your Grab voucher* once your vehicle arrives at the repair shop (*Terms and conditions apply)

Step 3
Leave It to the Experts

Drop off your car and let our Oona Ka experts take care of the repairs. We’ll keep you updated throughout the process.

What is Oona Ka?

Answer: Oona Ka is Oona Insurance’s nationwide network of accredited repair shops. When you choose an Oona Ka Repair Shop, your motor repair claim is handled faster and with added benefits so you can get back on the road sooner, with less stress.

Can Oona Ka pick up and deliver my car?

Answer: Yes. Oona Ka repair shops offer same‑day vehicle pick‑up and delivery (subject to location and availability), so you don’t need to worry about bringing your car to the shop yourself.

What if there’s no Oona Ka repair shop near me?

Answer: If there’s no nearby Oona Ka partner, we’ll help you find the best available alternative and guide you through your next options to ensure your repair is still handled smoothly.

Are Oona Ka repair shops reliable?

Answer: Yes. Oona Ka repair shops are accredited partners selected based on quality standards, repair capability, and service track record. They work closely with Oona to deliver consistent and dependable repairs.

Can I choose my own repair shop?

Answer: You may choose your own repair shop, but selecting an Oona Ka Repair Shop lets you enjoy faster service, fewer requirements, a longer warranty, and additional benefits not available with non‑partner shops.

Will Oona assist me throughout the repair process?

Answer: Yes. Oona's claims team is with you every step of the way — from claim filing and shop coordination to repair updates, until your vehicle is ready.

Where can I find Oona Ka Repair Shops?

Answer: You can find nearby Oona Ka Repair Shops using the Repair Shop Locator. We have partner shops across NCR, Luzon, Visayas, and Mindanao.

Why should I choose an Oona Ka Repair Shop instead of another repair shop or a casa?

Answer: Oona Ka repair shops offer priority service and customer-first benefits that are not usually available with regular repair shops or car dealerships, including:

Faster processing with fewer documents

Regular repair updates every 3 days

100-day repair warranty

Same-day pick-up and delivery (subject to location)

Grab vouchers to help you get around while your car is being repaired

How do I start my repair using Oona Ka?

Answer

You can start your claim in any of these ways:

File your claim online
Email: maclaims@oona-insurance.com.ph
Call: 02‑8876‑4400

Once your claim is reported, our claims team will contact you and help match you with the nearest Oona Ka repair shop.

Do I still need to get repair estimates?

Answer: No. Repair estimates are not required when you choose an Oona Ka Repair Shop. We coordinate directly with the repair shop to assess and approve the repairs, making the process faster and easier for you.

How will I know what’s happening to my car during repairs?

Answer: You'll receive repair updates every 3 days, keeping you informed on your car's status from start to completion.

How long will the repair take?

Answer: Repair time depends on the damage and availability of parts. However, Oona Ka repair shops provide priority servicing, so your car is attended to faster compared to regular repair shops.

Is my car repair covered by a warranty?

Answer: Yes. All repairs done through Oona Ka come with a 100‑day repair warranty, giving you added peace of mind after your car is released.

Will Oona help with transportation while my car is being repaired?

Answer: Yes. Eligible claims may receive Grab vouchers, so you can get around conveniently while your car is in the shop. The voucher amount depends on your claim and repair duration.

Oona Ka