How does international health insurance work?

Complete Medical Coverage for Every Health Need

Complete Medical Coverage for Every Health Need

From routine checkups to surgery and emergency care, enjoy full medical coverage both locally and globally, including specialized treatment needs.

Global Access and Flexibility for Your Healthcare

Global Access and Flexibility for Your Healthcare

Choose your doctors and hospitals worldwide, enjoy direct billing or reimbursement, plus emergency evacuation and repatriation when needed.

Designed for Extended International Living

Designed for Extended International Living

Enjoy renewable global coverage that fits your expat lifestyle, with medical continuity, trusted international providers, and consistent care standards.

Discover tailored healthcare plans for every kind of global Filipino

From full-time expatriate to frequent flyer, choose a plan that’s built for your lifestyle, with world-class care and global protection that follows you anywhere.

Silver

Silver

Our best pick for global starters, with essential health and emergency benefits.

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    Room & Board $300/day(PH) and up to $1,000 (International)

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    The type of hospital room you get and the cost of staying there, including meals and basic care while you're admitted.

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    ICU/CCU/Telemetry

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    Covers you when you need specialized hospital care with 24/7 monitoring and advanced treatment for serious or life-threatening conditions.

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    Mental Health $7,000

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    Covers consultations, therapy, and psychiatric care—both inpatient and outpatient—to support emotional and psychological well-being.

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    Hospice Care $5,000

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    Covers for compassionate end-of-life care, focusing on comfort, pain management, and emotional support for patients with terminal illnesses.

Gold

Gold

Upgraded health benefits for those living life across borders and time zones.

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    Room & Board $600/day(PH) and up to $1,500 (International)

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    The type of hospital room you get and the cost of staying there, including meals and basic care while you're admitted.

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    ICU/CCU/Telemetry

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    Covers you when you need specialized hospital care with 24/7 monitoring and advanced treatment for serious or life-threatening conditions.

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    Mental Health $13,000

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    Covers consultations, therapy, and psychiatric care—both inpatient and outpatient—to support emotional and psychological well-being.

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    Hospice Care $5,000

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    Covers for compassionate end-of-life care, focusing on comfort, pain management, and emotional support for patients with terminal illnesses.

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    Maternity $5,000

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    Covers for pregnancy-related care, including prenatal checkups, delivery, and postnatal care for both mother and baby.

Platinum

Platinum

Top-tier global care with premium benefits for ultimate peace of mind abroad.

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    Room & Board $850/day(PH) and up to $1,500 (International)

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    The type of hospital room you get and the cost of staying there, including meals and basic care while you're admitted.

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    ICU/CCU/Telemetry

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    Covers you when you need specialized hospital care with 24/7 monitoring and advanced treatment for serious or life-threatening conditions.

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    Mental Health $15,000

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    Covers consultations, therapy, and psychiatric care—both inpatient and outpatient—to support emotional and psychological well-being.

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    Hospice Care $5,000

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    Covers for compassionate end-of-life care, focusing on comfort, pain management, and emotional support for patients with terminal illnesses.

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    Maternity $6,000

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    Covers for pregnancy-related care, including prenatal checkups, delivery, and postnatal care for both mother and baby.

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How it works

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Step 1
Start with a Private Consultation

Connect with a dedicated Oona advisor for expert, one-on-one guidance tailored to your lifestyle and health needs.

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Step 2
Customize Your Coverage

Review plan options and personalize your benefits, from global treatment areas to high-limit add-ons, ensuring every detail reflects your priorities.

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Step 3
Apply and Get Covered

Submit your application with full support from your advisor. Once approved, your coverage begins, ready when and where you need it.

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Take the First Step Towards Premium Health Protection

Share a few details and our team will schedule your one-on-one consultation, on your terms, at your pace.

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We’re here to help!

For further assistance, please contact our Sales Support team to get your free quote.

Why Is Oona Global Shield the Right Choice?

Global-Ready Coverage With Up to US$2M Protection

Global-Ready Coverage With Up to US$2M Protection

Access care in 190+ countries with up to US$2M in annual coverage. Choose flexible treatment area limits for premium efficiency.

Access a Wide Network of Trusted Health Providers

Access a Wide Network of Trusted Health Providers

Get care from 15,000+ doctors and 600+ hospitals and clinics. Oona’s global network ensures you’re supported wherever you are.

VIP Access to Global Healthcare

VIP Access to Global Healthcare

Instant eligibility verification, streamlined digital claims, and always-on customer support. Premium care delivery that matches your lifestyle.

Coverage That’s Custom-Built to Fit Your Life

Coverage That’s Custom-Built to Fit Your Life

No one-size-fits-all. Choose flexible tier benefits and deductibles to create a health plan that matches your global lifestyle.

Mental Health & Modern Needs Included

Mental Health & Modern Needs Included

From mental wellness to vaccines and urgent care, enjoy full protection for today’s health needs, at no added cost.

Smart Geography, Smarter Savings

Smart Geography, Smarter Savings

Choose Essential or Singapore-Inclusive Global Coverage and enjoy up to 25% in savings, depending on your selected treatment area.

Need to make a claim? We keep it simple.

From hospital visits to travel mishaps or critical health concerns, Oona makes claiming easy—so you can focus on what matters most. Download the Oona Claims Guide or follow the quick steps below to get started.
 

For Medical Care and Support

For Medical Care and Support

For consultations, hospital stays, surgeries, or elective treatment, you can request a Letter of Authorization (LOA) through the Mediflex Customer Portal. In case of an emergency, proceed directly to any of our over 1500 Oona-accredited hospitals. If you've already paid out-of-pocket, you may file for reimbursement online via Mediflex.

For Travel Disruptions and Inconveniences

For Travel Disruptions and Inconveniences

Had a rough trip? Let’s sort it out.
If your travel was disrupted by delays, cancellations, or lost items, you can file your claim through our online claims portal. Need more assistance? Contact us 24/7, anywhere in the world.

For Accidents and Other Matters

For Accidents and Other Matters

If you’ve experienced an injury, dismemberment, or permanent disability, you can submit your claim online. Visit our claims portal to get started or contact us if you need help.

Got a question about Oona's Global Shield health insurance?

Explore our FAQ page to find all the information you need.

What if I already have travel insurance? Do I still need this?

Answer
Travel insurance typically covers short-term emergencies. Oona Global Shield provides long-term health coverage—including routine checkups, mental health, and chronic condition management.
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What if I travel frequently between different countries?

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Oona Global Shield is ideal for people who travel in multiple countries for extended period of 90 days. It provides continuous international coverage within your selected geographical area — ensuring protection wherever you are within that coverage zone.
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What is Oona Global Shield Health Insurance?

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Oona Global Shield is an international health insurance plan that provides comprehensive medical coverage for individuals and families living, working, or traveling abroad. It’s designed for global citizens who want quality care wherever they are.
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Can I get coverage for alternative or complementary treatments?

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Depending on your plan, acupuncture, chiropractic care, or traditional therapies may be covered if administered by licensed practitioners. Always check your policy details for inclusions.
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Does Oona Global Shield work with local health cards or HMO plans?

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Yes. You can use Oona Global Shield alongside local HMO or PhilHealth coverage, ensuring you have complete protection both in the Philippines and overseas.
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Is Oona Global Shield renewable every year?

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Yes. Oona Global Shield is an annually renewable health insurance plan, giving you continuous access to medical care without interruptions as long as premiums are maintained.
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Can I still file a claim if I paid for the treatment myself?

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Absolutely. You can file for medical reimbursement by submitting the official receipts, medical report, and claim form. Once approved, Oona will reimburse eligible expenses based on your policy limits.
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How do I get started with Oona Global Shield?

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Simply reach out to us or leave your contact details via our website, and an advisor will help you choose the best plan based on your lifestyle and health needs.
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What are the coverage areas for Oona Global Shield?

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You can choose from different coverage zones, including worldwide, worldwide excluding the U.S., or regional plans—depending on your travel patterns and healthcare needs.
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How do I file a claim with Oona Global Shield?

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For medical care with cashless transactions, you may request a Letter of Authorization (LOA) through the Mediflex Customer Portal prior to your treatment. For emergency cases, you may go directly to any of Oona’s 1,500+ accredited hospitals for immediate treatment. If you paid out-of-pocket at non-accredited hospitals, you can file a reimbursement claim online via Mediflex.

For travel disruptions, accidents, or injuries, simply submit your claim through the online claims portal. Need help? Oona’s 24/7 global assistance team is ready to support you anytime, anywhere.

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How much does Oona Global Shield cost?

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Premiums depend on your age, coverage area, plan level, and medical history. You can request a personalized quote from Oona Insurance to see the best international health insurance option that fits your lifestyle and budget.

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What does Oona Global Shield cover?

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Global Shield covers inpatient and outpatient treatment, surgery, emergency care, and specialist consultations. Depending on the plan, it may also include preventive care, wellness benefits, and optional dental or maternity coverage.
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Does Oona Global Shield cover pre-existing conditions?

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Coverage for pre-existing conditions depends on our underwriting assesment. Our advisors will guide you through the options so you can get the best international health insurance plan for your circumstances.
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What is the claim filing period for Oona Global Shield?

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You must file your claim within 90 days from the date of treatment or hospital discharge, unless otherwise stated in your policy.
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Can I use Oona Global Shield when I’m in the Philippines?

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Yes. Oona Global Shield gives you access to a strong network of hospitals and medical providers both locally and internationally, ensuring seamless care whether you’re at home or abroad.
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What’s the difference between Oona Global Shield and local health insurance?

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Unlike local plans that only cover treatment within Philippines, Oona Global Shield offers worldwide coverage, perfect for those who live, travel, or work internationally.
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Does Oona Global Shield cover preventive care and wellness benefits?

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Yes. All Global Shield plans include Executive Check-Up (ECU) benefits as part of preventive care coverage. Members can avail of their annual ECU to monitor their health, detect conditions early, and maintain overall wellness, subject to plan limits and guidelines.
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Why should I choose Oona Global Shield over other health insurance plans?

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Oona Global Shield combines comprehensive worldwide medical protection, premium hospital access, and personalized service. Backed by a wide network of hospitals, clinics, and trusted healthcare professionals, it offers trusted healthcare solutions designed for modern, mobile lifestyles.
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Can I use Oona Global Shield for teleconsultations or virtual healthcare?

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Yes. Oona Global Shield plans include access to telemedicine services, allowing you to consult licensed doctors online for convenience and quick care, no matter where you are.
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Notes

The information on this website provides a general overview. For comprehensive details and the full terms and conditions, please refer to the policy document.

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