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Jennifer Santoso

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Testimonials

Genuine Experiences. Genuine voices.

Discover firsthand why Oona stands out as the ultimate choice by exploring the impactful stories shared by our customers.

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Policy Issuance
Customer Service
Claims
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"Happy with Patrick's speedy assistance to our CTPL needs. He was kind enough to take care of our policy right away as required by LTO. Oona will always be our go-to for our insurance needs. Thanks again, Patrick! Till our next transaction."

Net L

“Keep it up! You’re doing an amazing job!"

Bianca A.

“I’m satisfied because they’re quick to respond and take action. The whole experience has been as smooth as it can be. Thanks for making everything so easy!“

Marissa H.

“I really appreciate the quick response and helpful support I got throughout my claim process.“

Celyn Noelle M.

“Filling out the forms was super easy and quick!“

Herwig R.

“The customer service agent who assisted me was very friendly. Her excellent service really stands out!“

Gina B.

"Quick responses and accommodating representative. Excellent service Aly, keep it up!"

Jared Bariata

“I've been a satisfied customer for 4 years now!“

Edzel C.

“Excellent quality service! I’m really impressed with the level of care and professionalism. Keep up the great work!"

Leonard G.

“The staff who assisted me was extremely helpful! She always goes above and beyond to assist. Thanks you!“

Marites P.

“I’m one of the many satisfied customers. Thanks to her cheerful assistance, my concerns with Oona Insurance were always quickly resolved. Employees like her make a big difference. Keep up the great work!“

Efren Gutierrez.

“I’ve received excellent service throughout my motor comprehensive insurance claims. Keep up the great work!"

Teresa C.

“The immediate response and warm treatment have been overwhelming in the best way. It feels really good! Thanks for making the experience so positive.“

Jovita V.

“The claim experience has been much better. Everything was handled smoothly, and I’m really happy with how it turned out.“

Gene De C.

“Their customer service team did an excellent job! They were super helpful with all my concerns."

Isagani T.

“I’m really happy with the service provided. Everything has been smooth and efficient, and I appreciate all the support.“

Joseph E.

“The service has been really good and has met my expectations. Everything has been handled well, and I’m pleased with the experience."

Ma. Beatriz M.

“I’ve just had a really great experience with the service. Everything’s been smooth and efficient. Thanks a lot!“

Dennis E.

“I can’t imagine a better claims experience. Oona is truly top-notch. I’m really impressed with the service. Thanks for being so great!"

Esperanza V.

"Mabilis and maayos kausap yung agent ko na si Ms. Andrea Breis, grabe pag support niya sa mga calls and emails ko, nagawa agad yung na damage sa sasakyan namin, kaya next year dito ulit kami kukuhang insurance, trusted and napaka reliable. Kudos and thank you"

Marc Justine R. Montines

“I’m really happy with my claims experience. Oona’s staff have been super responsive and helpful throughout the process. Thanks for making everything so smooth and easy!“

Marcelino M.

“I’m very satisfied! Everything has been great. Keep up the awesome work!"

Ma. Lycette H.

"Customer Service Very Helpful esp CJ and Ace…they were so easy to talk to and very accomodating you would wish everyone can be as nice as them when consumers need assistance…thanks!!!"

Jeanelette Estacio

“The service has been excellent and fast. Thanks for the great support!“

Jorei T.

“I’m really satisfied with your services! Everything has been great with my Home insurance, and I appreciate all the hard work."

Shirley N.

“Very satisfied! Everything has been fantastic. Keep up the great work!“

Allan S.

“Honestly, I can’t think of anything to improve right now. Your service is just excellent. Keep up the great work!“

LLOYD L.

"Everything is perfect, nothing to change! I’m extremely satisfied with the service. Keep it up!"

Al Steven E.

“No issues at all, the transaction was super easy and smooth. Really happy with how it went!"

Arnold C.

"Convenient application, big thanks to Gema for the provided assistance."

Lorenzo Cabrera

"Perfect service! Your staff was very helpful!"

Analita C.

"The assistance was very prompt. They were able to provide me a quotation and successfully enrolled me with the insurance in just few hours. They will also handle the coordination with your bank in case you are under auto loan. Highly recommend!"

Ariel Jr Mimura

"Thank you, Ms. Aly, for your assistance. I truly appreciate your support throughout the process and the smooth, efficient transaction. I highly recommend Ms. Aly for anyone seeking insurance services."

Jasmine Ong

“My experience was excellent! I got immediate responses and actions when I filed my claim. Job well done!"

Marc Lester D.

"Got my Comprehensive Insurance for my motorcycle. Sir Patrick was quick to attend to my inquiries especially that my motorcycle model was not included in the list (Bristol Basilica). Got my policy and the unit insured within 1 hour. Reached out to me for faster transaction. Hopefully, they will perform the same when it comes to claims. Will go back to this review when the time comes. Read somewhere in reddit that they do. Thanks!"

Jesse James Superales

“I think your service is great when it comes to my concerns. Everything has been handled well, and I’m happy with the support I’ve received. Thanks for taking care of everything!“

Renato C.

“The service has been excellent and fast. Thanks for the great support!“

Jorei T.

“Your Customer Service Specialist resolved my concerns quickly in a cheerful manner. Keep up the great work!“

Efren G.

“No issues at all, the whole process was super quick and easy! I finished buying my travel insurance in less than five minutes and couldn’t be happier!"

Christian R.

“You did an amazing job assisting me all throughout the claims process. Thank you for your great service!“

Martina Althea D.

"Very happy with my claim experience. Keep up the good work!"

Elizabeth S.

“Your service has been incredibly fast and error-free, with a personalized touch that really stands out. It’s been super helpful and made everything so much easier for me. Thank you so much!"

Cyril V.

“I had a great experience with Oona—fast and efficient service. They really care about their clients and agents. I’m especially grateful to their Claims Specialist for helping me with my recent claim. Thanks a lot!“

Cristina M.

“Salute to your Policy Issuance staff for accommodating our request immediately."

Jomarey M.

“No issues at all, it was super easy to use! Loved how simple it was!“

Mark Anthony B.

“My experience was awesome! There’s nothing to improve. The service was very fast, and everyone was so kind. I really appreciate the excellent service.“

Noelson M.

“Good service! Everything’s been great. Keep it up!“

Joselito A.

“The service is already so efficient and the staff was accommodating! I’m really pleased with how smoothly everything goes. Keep up the excellent work!“

Patrick T.

“So far, everything’s been great. I’m quite satisfied with how things are going.“

Frederico R.

“Salute to your Policy Issuance staff for accommodating our request immediately."

Jomarey M.

“I've been a satisfied customer for 4 years now!“

Edzel C.

“The staff who assisted me was extremely helpful! She always goes above and beyond to assist. Thanks you!“

Marites P.

Efren Gutierrez.

Net L

“Keep it up! You’re doing an amazing job!"

Bianca A.

Marc Justine R. Montines

“I’m very satisfied! Everything has been great. Keep up the awesome work!"

Ma. Lycette H.

Ariel Jr Mimura

Jasmine Ong

"Customer Service Very Helpful esp CJ and Ace…they were so easy to talk to and very accomodating you would wish everyone can be as nice as them when consumers need assistance…thanks!!!"

Jeanelette Estacio

Jesse James Superales

“Your Customer Service Specialist resolved my concerns quickly in a cheerful manner. Keep up the great work!“

Efren G.

“The service has been excellent and fast. Thanks for the great support!“

Jorei T.

“Their customer service team did an excellent job! They were super helpful with all my concerns."

Isagani T.

“I’m really satisfied with your services! Everything has been great with my Home insurance, and I appreciate all the hard work."

Shirley N.

“Very satisfied! Everything has been fantastic. Keep up the great work!“

Allan S.

“The customer service agent who assisted me was very friendly. Her excellent service really stands out!“

Gina B.

"Quick responses and accommodating representative. Excellent service Aly, keep it up!"

Jared Bariata

“Honestly, I can’t think of anything to improve right now. Your service is just excellent. Keep up the great work!“

LLOYD L.

"Everything is perfect, nothing to change! I’m extremely satisfied with the service. Keep it up!"

Al Steven E.

“My experience was awesome! There’s nothing to improve. The service was very fast, and everyone was so kind. I really appreciate the excellent service.“

Noelson M.

“Good service! Everything’s been great. Keep it up!“

Joselito A.

“The service is already so efficient and the staff was accommodating! I’m really pleased with how smoothly everything goes. Keep up the excellent work!“

Patrick T.

“Excellent quality service! I’m really impressed with the level of care and professionalism. Keep up the great work!"

Leonard G.

"Convenient application, big thanks to Gema for the provided assistance."

Lorenzo Cabrera

"Perfect service! Your staff was very helpful!"

Analita C.

“I’ve received excellent service throughout my motor comprehensive insurance claims. Keep up the great work!"

Teresa C.

“I’m really happy with my claims experience. Oona’s staff have been super responsive and helpful throughout the process. Thanks for making everything so smooth and easy!“

Marcelino M.

“I’m satisfied because they’re quick to respond and take action. The whole experience has been as smooth as it can be. Thanks for making everything so easy!“

Marissa H.

“The immediate response and warm treatment have been overwhelming in the best way. It feels really good! Thanks for making the experience so positive.“

Jovita V.

“My experience was excellent! I got immediate responses and actions when I filed my claim. Job well done!"

Marc Lester D.

“The claim experience has been much better. Everything was handled smoothly, and I’m really happy with how it turned out.“

Gene De C.

“I think your service is great when it comes to my concerns. Everything has been handled well, and I’m happy with the support I’ve received. Thanks for taking care of everything!“

Renato C.

“I really appreciate the quick response and helpful support I got throughout my claim process.“

Celyn Noelle M.

“The service has been excellent and fast. Thanks for the great support!“

Jorei T.

“You did an amazing job assisting me all throughout the claims process. Thank you for your great service!“

Martina Althea D.

"Very happy with my claim experience. Keep up the good work!"

Elizabeth S.

“Your service has been incredibly fast and error-free, with a personalized touch that really stands out. It’s been super helpful and made everything so much easier for me. Thank you so much!"

Cyril V.

Cristina M.

“I’m really happy with the service provided. Everything has been smooth and efficient, and I appreciate all the support.“

Joseph E.

“The service has been really good and has met my expectations. Everything has been handled well, and I’m pleased with the experience."

Ma. Beatriz M.

“I’ve just had a really great experience with the service. Everything’s been smooth and efficient. Thanks a lot!“

Dennis E.

“So far, everything’s been great. I’m quite satisfied with how things are going.“

Frederico R.

“I can’t imagine a better claims experience. Oona is truly top-notch. I’m really impressed with the service. Thanks for being so great!"

Esperanza V.

“Filling out the forms was super easy and quick!“

Herwig R.

“No issues at all, it was super easy to use! Loved how simple it was!“

Mark Anthony B.

“No issues at all, the transaction was super easy and smooth. Really happy with how it went!"

Arnold C.

“No issues at all, the whole process was super quick and easy! I finished buying my travel insurance in less than five minutes and couldn’t be happier!"