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OVERVIEW

Insure instantly. Roam fearlessly.

Ready to jet off overseas or explore the stunning locales of the Philippines? Oona Travel Insurance has you sorted with personalized coverage that ticks all the boxes, starting at ₱299!

Whether you're locking in a Schengen visa, exploring the Americas and Asia, or planning a local escape, our seamless online process ensures securing travel insurance is quick and hassle-free. Rest easy with our travel health coverage, flight delay assistance, and support for lost luggage—all bundled in our convenient insurance plans. Get started today and travel with confidence, knowing Oona has you covered, wherever your adventures take you.

Why Online Travel Insurance is the Smart Choice

Real-time quotation and issuance

Quickly compare different travel insurance plans, customize your coverage, and make a purchase—all from the comfort of your home or on the go.

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Instant coverage at a good price

Your coverage can start immediately, ensuring you're protected from the moment you book your trip.

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Available 24/7

Buy travel insurance at any time that is convenient for you

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Explore a variety of travel insurance plans tailored to meet your travel essentials

international travel

International Travel

tick mark Protection for international trips, including Schengen, with coverage period of up to one (1) year

tick mark Up to ₱ 5 million cover for medical and emergency expenses and up to ₱ 2.5 million cover for Covid-19-related expenses

tick mark Additional benefits in the form of assistance for travel inconveniences, as well as personal accident, and personal liability coverages

Starts From

₱ 299.00

Buy Now

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domestic travel

Domestic Travel

tick mark Protection for trips around the Philippines

tick mark Up to ₱ 1 million cover for medical and emergency expenses, including those for Covid-19

tick mark Additional benefits in the form of assistance for travel inconveniences, as well as personal accident, and personal liability coverages

Starts From

₱ 266.00

Buy Now

Download Brochure
flight delay

Flight Delay

tick mark Instant lounge access for flight delays of atleast an hour

tick mark No claims documents necessary

tick mark Protection for injuries or death (up to ₱ 10,000 coverage) while riding as a passenger

Only

₱ 149.00

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Boost your travel coverage with these add-ons

Covid-19 Protection

Stay protected against COVID-19-related trip disruptions and medical expenses

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Hazardous Sports

Our travel insurance hazardous sports coverage protects you during adrenaline-fueled adventures

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Sports Equipment

Safeguard your gears from breakage or scratches while declared and checked-in on a flight.

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International Cruise

Set sail with protection against unforeseen events while you explore the seas.

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Why Choose Oona Travel Insurance?

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Up to ₱5 Million coverage

Oona protects you against a wide range of travel mishaps, including medical emergencies, trip cancellations, and lost belongings. Enjoy more comprehensive protection with Covid-19 coverage and additional add-ons as you explore the world.

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Covid-19 Coverage

Oona Travel Insurance offers round-the-clock customer support and emergency assistance. No matter where you are in the world, our team helps with any issues or emergencies, ensuring you have the support you need whenever you need it.

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Easy Purchase Online

Quick clicks, no tricks! Get travel insurance online instantly with Oona. Our competitive pricing and flexible plans offer great value. Whether you need basic coverage or a comprehensive policy, find a plan that fits your budget and meets your travel need

Got questions about Travel Insurance?

Explore these FAQs to learn more about it.

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What hazardous sports are covered by the policy, and will I be covered if I participate in them?

Answer
Your travel insurance may cover certain hazardous or adventure sports such as skiing, scuba diving (within safe depth limits), surfing, and hiking, as long as they are done recreationally and not professionally or in competitions. Always check your policy’s list of covered activities and exclusions to confirm coverage before participating. If the sport is not included, you may need to add an adventure sports rider for protection.
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What’s the difference between single-trip and annual multi-trip travel insurance?

Answer
Single-trip insurance covers one journey from start to finish, while annual multi-trip insurance protects all your trips within a year. This type of travel insurance is ideal for frequent travelers who want continuous coverage without buying a new policy every time.
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Can I still get travel insurance while already at the airport?

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Yes, absolutely. With Oona Insurance Travel Online, you can buy travel insurance anytime, anywhere, even while you’re at the airport waiting to board. The process is quick, fully online, and takes just a few minutes.
 

Simply visit www.myoona.ph using your phone, tablet, or laptop, choose the Oona Travel Insurance plan that fits your trip, fill out the short form, and complete your payment. Your policy will be sent instantly to your email inbox, ready for you to review and present if needed.
 

This flexibility means you can still secure coverage for medical emergencies, trip delays, lost baggage, and more, even if you forgot to buy insurance before leaving home.
 

Tip: While you can buy travel insurance hours before your flight (typically at least 2 hours), purchasing it earlier gives you added benefits like trip cancellation coverage before your departure date.

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Will my insurance cover my expenses if my flight is delayed?

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Yes. If your flight is delayed by 6 hours or more, your travel insurance can help cover the extra costs. This can include your hotel stay, transportation to and from the airport, meals, basic toiletries, and even clothing if you’re stuck overnight without your bags. Just remember to keep all receipts and get written proof of the delay from the airline.
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Will my travel insurance work in multiple countries?

Answer
Yes, most international travel insurance policies provide coverage in multiple countries during the policy period, as long as the destinations are declared at the time of purchase. This is perfect for multi-country tours, cruises, or backpacking trips. Just make sure your plan includes all the countries on your itinerary, especially if some destinations have higher medical costs.
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What should I do if my checked-in luggage goes missing during my flight and I need to make a claim?

Answer
If your checked baggage is lost, delayed, or missing, it’s important to act quickly to protect your claim rights. Follow these two essential steps:
 
  1. Notify the Airline Immediately

    • Go to the airline’s Customer Service or Baggage Services counter as soon as you notice your luggage is missing.

    • File an official Property Irregularity Report (PIR) or similar form and request a copy — this will serve as proof for your insurance claim.

    • Keep all your boarding passes, baggage tags, and any receipts for emergency purchases you may need.

  2. Contact Oona Insurance’s

    • 24/7 HotlineCall us as soon as possible so we can assist you:
      Outside the Philippines: +00 632 8459 4727
      Within the Philippines: (02) 8459 4727

    • Our claims team will guide you step-by-step, explain the documents needed, and help you complete your claim submission.
       

Tip: Prompt reporting is crucial. Most airlines and insurers have strict timelines for lost baggage claims. The sooner you report, the better your chances of a smooth reimbursement process.

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What is Schengen travel insurance and why do I need it?

Answer
Schengen travel insurance is a type of travel insurance required for visa applications to Schengen Area countries. It must have a minimum coverage of €30,000 for medical expenses. This ensures you’re protected in case of illness, accidents, or emergencies while traveling in Europe.
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Is pre-exsiting illness covered under medical & emergency expenses?

Answer
No, pre-existing medical conditions are generally not covered under our Medical & Emergency Expenses benefit. This means illnesses or injuries you had before your policy started, even if you weren’t actively receiving treatment, will not be eligible for full coverage. However, if you experience a medical emergency while traveling, we will provide initial emergency assistance to stabilize your condition, including ambulance transport, hospital admission, urgent surgery, and other necessary first aid. Once a diagnosis confirms whether the condition is pre-existing or new, your coverage will continue in full if it’s new, or stop after the initial emergency limit if it’s pre-existing.
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My trip includes a cruise. Is this covered under my travel policy?

Answer
Cruises are not automatically covered under a regular travel insurance policy, but you can add cruise coverage for an extra premium. This upgrade will protect you against trip delays, medical issues on board, and other unexpected events during your cruise vacation.
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What does travel insurance typically not cover?

Answer

While travel insurance offers protection for many unexpected events, there are important exclusions you should know. These help define the scope of coverage and manage risks for both the insurer and the traveler. Common exclusions include:

  • Actions by the Insured – Losses caused by your own misconduct or unlawful acts, including fraud, criminal activity, negligence, reckless behavior, or incidents linked to mental health disorders.

  • Natural Disasters – Events such as floods, earthquakes, volcanic eruptions, and other large-scale natural catastrophes, unless your policy specifically lists them as covered.

  • Terrorism and Armed Conflicts – Losses resulting from terrorism, uprisings, riots, war, civil unrest, or similar large-scale conflicts.

  • Risky or Extreme Activities – Participation in hazardous sports, extreme adventure activities, or high-risk recreational pursuits not covered by your plan.

  • Travel Advisories and Government Actions – Losses incurred in destinations under an official “DO NOT TRAVEL” warning or caused by government restrictions, deportations, or travel bans.

  • Pre-existing Medical Conditions – Known illnesses or injuries you had before your policy started, as well as self-inflicted injuries, suicide attempts, or complications from alcohol or drug misuse.

  • Other Specific Exclusions – Losses from personal errors (like incorrect booking details), the financial failure of a travel provider, or major events outside the scope of your plan.

Tip: Always review your policy’s “General Exclusions” section before you travel so you know exactly what’s covered and what’s not. This will help you plan better, avoid surprises during claims, and choose add-ons if you need extra protection.

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How to file a claim for your travel insurance?

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Ready to purchase travel insurance online?

  • Get Your Documents Ready

    Before you start, grab your passport and have it handy. You'll need details from it to complete your travel insurance application. Don't forget to also gather all the details of your flight, such as dates, destinations, and flight numbers. Having these documents ready will make the process quick and seamless.

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  • Go Online and Fill Out the Form

    Head over to our website and fill out a simple form. Enter your personal information, travel details, and choose any additional coverage options that suit your needs. The form is designed to be straightforward, ensuring you can complete it with ease.

     

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  • Receive Your Policy Instantly!

    After submitting the form and making the payment, your policy will be issued immediately and sent straight to your registered email address. Check your inbox for your policy document, review the details to make sure everything is correct, and you're all set! With your travel insurance in hand, you can embark on your journey with peace of mind, knowing you're well-protected.

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Other Ways to File a Claim

Alternately, you may reach out to our Claim Operation team through the following channels:

Claims Assistance Hotline (8am to 5pm, M-F)

asds Landline: (632) 8876 4400
asds Smart: 0920 918 6242
asds Globe: 0917 581 7175

Email

asds fnolclaims@oona-insurance.com.ph (for Motor and Personal Accident Claims)
asds pcm_claims@oona-insurance.com.ph (for Non-motor claims)

Travel Claims

asds Outside the PH: (+00) 632 8459 4727
asds Within the PH: (02) 8459 4727
asds travelassist@oona-insurance.com.ph

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