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Protection and support for medical emergencies or death

Medical expenses covered for up to ₱5 million & up to ₱4 million coverage for personal accident or death. You may also get covered for expenses of up to ₱2.5 million due to Covid-19.

Covers you from travel inconveniences

Provides ease & support in getting you through unforeseen travel mishaps: from lost luggage, trip delays, cancellations, and even hijacking.

Personal Liability Protection

Protects you for when you've accidentally caused harm or damage to another person or property, during your travel.

Get protection in an instant

It only takes 5 minutes from application to purchase, to get your trip insured.

24/7 Support Worldwide

You can reach us for help anytime, wherever you are in the world.
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Find the Travel Plan That Fits your Needs


Our International Travel Insurance provides protection for international trips for up to ₱5 million for medical and emergency expenses up to ₱2.5 million cover for Covid-19 related expenses with a coverage period of up to 1 year. Travelers between 60-75 years old may be covered subject to premium surcharge and for a maximum coverage period of 90 days.

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Our Domestic Travel Insurance provides protection for trips around the Philippines, with up to ₱500,000 and ₱1 million cover for emergency and medical expenses, including Covid-19, and coverage period of up to 90 days. Travelers between 60-75 years old may be covered, subject to premium surcharge.

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Steps to Report
Insurance Claim

Call the 24/7 Claims Assistance Hotline at +632 8876 4400 or fill out the Claims Form Online

Submit relevant and required documents online, through UpDocs

Oona will provide updates on the status of your insurance claim

Report a claim

You may also call our 24/7 Claims Assistance Hotline

Asked Questions

How does cashless medical assistance work?

It is like having a Health Medical Organization (HMO) card with a wide network of providers worldwide.

What necessary steps do I have to take in case I contract a sickness during the course of my trip?

Requisite to availment of the benefits, the insured must immediately telephone the assigned hotline number (632) 4594727 and give the following information

  • Personal Information.
  • Policy Number.
  • Contact Numbers (mobile/hotel/residence).
  • Location
  • Sickness/injury.

If I lost my luggage deposited or checked-in during my flight, what steps should I take in order to claim?

Step 1: Immediately notify the Customer Service of the airline company.

Step 2: Call the Oona Insurance hotline number (632) 459 4727 to report the incident. They will provide you with a step-by-step guide on how to formalize your claim.

When does the policy start and cease to attach?

The policy starts an hour before the scheduled departure, continues during the course of his/her travel and ceases one hour after the scheduled or actual arrival whichever comes first.