Customer Services

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Easy Claims Process

Quick, fast, and easy.
We have in-house adjusters and and an in-house Client Service center that will immediately attend to your claims.

Call the 24/7 claims assistance hotline

Landline: (632) 8876 4400 Smart: 0920 918 6242 Globe: 0917 581 7175

Claims Reporting

Upload Document

LOA Issuance

Claims Settlement

Report a claim

Other Services & Benefits

Auto Security Glass Etching

Free benefit that comes with selected OONA car insurance policy which is an effective car theft deterrent

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Home Assist

FREE assistance benefit for our Home Insurance policy holders.

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Auto Repair Shop Finder

Find an OONA-accredited or partner auto repair shops near you.

Find Shops

24-Hour Road Side Assistance

Get immediate help during any mishaps such as vehicle breakdowns or accidents, fire or theft of your vehicle, or even unexpected occurrences like discharged battery, engine breakdown, or misplaced car keys.

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